Product information:
Rated input: DC5.0V/1.0A
Operating current: 0.3-1.2A
Rated power: 1.2-5W
Battery capacity: 2000 mA
Battery life: 1-speed wind about 10 hours, 2-speed wind about 4.5 hours, 3-speed fan about 2.5 hours
Charging time: about 2 hours
Size:83*123*43mm
Features:
Multi-scene use, can hang neck, can hang waist, can be placed on the desktop;
Large capacity battery, up to 10 hours of life;
High-quality silent brushless motor
Adjustable wind volume in 3 positions
Wide angle air outlet, strong wind;
Simple appearance and fresh color scheme;
Packing list:
Fan*1
Charging cable*1
Instruction manual*1
Lanyard*1
Product Image:
At The Summer Stop, we are committed to providing you with high-quality summer essentials and excellent customer service. Please review our return, refund, and exchange policies below to ensure a smooth shopping experience.
1. Order Cancellations
• Orders can be canceled before they are processed at our warehouse for a full refund.
• Once an order has been processed, it cannot be canceled.
2. Returns & Refunds We offer refunds or replacements under the following conditions:
a) Orders Not Received (Lost in Transit)
• If tracking information shows that an order has not been delivered within 60 days (45 days for the USA, 110 days for Brazil), we will issue a full refund or resend the item.
• If tracking shows the order has been delivered but the customer claims non-receipt, a non-delivery certificate from the local post office is required.
• Refunds may not be possible if tracking shows the order as delivered unless verified by the courier or post office.
b) Incorrect or Missing Products
• If you receive the wrong item, the correct item will be reshipped or a full refund will be issued.
• If an order is missing items, we will either reship the missing items or issue a partial refund.
• Color and size variations that do not affect product function may qualify for a partial refund.
c) Damaged or Defective Products
• If an item arrives damaged or defective, we offer a full refund or replacement.
• To qualify, please provide clear photos or videos showing the damage.
• Slight cosmetic imperfections (e.g., small scratches, minor wrinkles) do not qualify for refunds.
• Damaged packaging alone (without product damage) does not qualify for refunds.
• Fragile items must be reported immediately upon delivery with photographic evidence.
3. Exchanges
• If you wish to exchange a product, please contact our support team within 30 days of receiving your order.
• The customer is responsible for return shipping costs unless the item was damaged, defective, or incorrect.
4. Non-Refundable Cases
We do not issue refunds for the following:
• Incorrect addresses provided by the customer leading to failed delivery.
• Orders marked as "delivered" by the courier but not claimed by the recipient.
• Customer dissatisfaction due to subjective preferences (e.g., "I don’t like it").
• Slight variations in product appearance due to lighting or screen differences.
• Delays caused by customs clearance or uncontrollable circumstances (e.g., natural disasters, pandemics, strikes, etc.).
• Sale or promotional items are non-refundable.
• Personalized or intimate items (if applicable) cannot be returned for hygiene reasons.
5. How to Request a Refund or Exchange
To request a refund, return, or exchange, please email us at: adminone@thesummerstop.com with the following details:
• Order number
• Clear photos/videos (if applicable)
• A brief explanation of the issue
Once we receive your request, our team will review it and respond within 48 hours.
6. Return Shipping Information
• Returns must be initiated within 30 days of receiving your order.
• Customers are responsible for return shipping costs unless otherwise specified.
• Products must be returned in their original condition and packaging.
• Returns are only accepted at our designated warehouse in China. Contact us for return instructions before sending any items back. • Returns may take additional time due to international shipping delays. Please allow extra processing time.
7. Important Notes
• Refunds will be processed within 5-10 business days after approval.
• Refunds will be credited back to the original payment method.
• We reserve the right to refuse refunds or returns if the policy conditions are not met.
For any further questions, feel free to reach out to us at adminone@thesummerstop.com. Our 24/7 customer support team is always here to assist you!
The Summer Stop - Your Ultimate Summer Destination! ☀️
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